I have the most baffling problem.  This is with any version of Outlook.  I'm logged into a terminal server as the user of this mailbox.  Its inbox has many subfolders.  One is a folder called "2014".  At the same level is a folder we'll call "Test".  When I drag "Test" onto "2014" I get this entire message:

"Cannot move items.  Cannot move or copy folders.  Cannot move folder.  A top-level folder cannot be moved to one of its sub-folders.  Or, you may not have permissions for the folder."

Here's the thing...  I've given ownership permission to the inbox folder and both subfolders in question.  I still get this error.  There are other people that share this mailbox and I've done the same thing with one of them; owner permission to all subfolders and full access to the mailbox via exchange.  No matter what permission I give to anyone, including the mailbox owner I'm logged in as, outlook refuses to move the folder.  It's not a case of a top level folder being moved into one of its subfolders.  The actual owner of the mailbox has ownership permissions to everything yet I still get this error.

Any ideas?

Thanks!

Edit: I can't even create a folder in the inbox.  It just says "Cannot create the folder".  I own everything to do with the folders.

• Edited by meshman333 Tuesday, April 21, 2015 6:08 PM

Hi,

Please first check if you can reproduce this issue from OWA. If it works correctly in OWA, it means the issue is with Outlook side. We can try to create a new mail profile in Control Panel and then reconfigure the account in the new mail profile to see the result.

If this issue continues in OWA, it could be caused by a permission synchronization problem. I'd recommend you post a new question in the Exchange forum to get further assistance:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver

Regards,

Steve Fan
TechNet Community Support

Thanks, we had to disconnect all exchange clients from the mailbox and reboot the exchange server.  Crazy but it worked.

Thanks, we had to disconnect all exchange clients from the mailbox and reboot the exchange server.  Crazy but it worked.

• Marked as answer by Steve FanMicrosoft contingent staff, Moderator 17 hours 23 minutes ago